Paperless access to Estonia’s public services

Estonia’s e-Government is based on a single digital ID, now assigned at birth. Using this ID, Estonians can access 99 percent of public services through the e-Estonia portal. They can file taxes, start businesses or vote, to give a few examples. Digital signatures are equal in value to handwritten ones. Estonia has adopted a ’once-only’ principle, according to which citizens are never asked the same information twice when online. This means that a citizen can log on with their secure ID – and once logged on they won’t have to repeat the process. More than 14,000 citizens log on daily on the portal. In case of a cyber attack, the data would be protected.